Click here to enter the eBilling Website
2020 Census information for Providers
State of Emergency Guidelines updated May 8, 2020
State of Emergency Billing Guidelines – March 2020
Electronic Billing and Payment (eBilling)
Some of our vendors have opted to use the eBilling and payment system. This system enables vendors to handle billing and payment over the Internet. Access to the Electronic Billing And Payment System is password protected.
eBilling Enrollment Process
Every Service Provider employee or representative requiring access to the eBilling web based application MUST complete the agreement form in its entirety and submit to the appropriate Regional Center for registration and access.
eBilling and EFT (Electronic Funds Transfer) Payment Processing: Agreement Form
eBilling Training
Training documents are provided below in both PowerPoint and Adobe PDF formats. If you have any questions after reviewing the documents please feel free to contact our Purchase of Service Department, at ebilling@farnorthernrc.org.
All Users: This presentation covers the basics of logging in, site navigation and report viewing. PDF version or PowerPoint version
Invoicing: This presentation covers the process required for invoicing including using the various calendar types.
PDF version or PowerPoint version
Service Provider Administration: This presentation covers how to manage your local users as the Service Provider Administrator.
PDF version or PowerPoint version
Attendance & DS1964: This presentation covers the steps needed to use the DS1964 to submit attendance tracking information through the e-billing website.
PDF version or PowerPoint version
Full Presentation: This combines all of the above material as one presentation.
PDF version or PowerPoint version
24 Hour Conversion
For many service codes, Title 17 regulations require that vendors record workers’ times in and out in order to compute the total hours for billing the regional center. Providers who billed using these service codes did not have the ability to do this with the old eBilling system, but must now record this information in the current eBilling system to finally comply with the regulations.
The eBilling system uses 24 Hour Time (sometimes called Military time) to record in and out times. In 24 hour time each hour is numbered sequentially from 0 to 23 starting at midnight. For example, 12:00 AM (midnight) would be 0:00, 8:00 AM (the eighth hour) would be 8:00, 5:00 PM (the seventeenth hour) would be 17:00.
Please note that unlike hours, minutes are not uniquely numbered. For example, 01:15 in 24 Hour Time is the same as 1:15 AM and 13:15 is the same as 1:15 PM.
A simple rule of thumb is for any hour after 12:00 PM (noon) just add 12 to it. For example, 3:00 PM would be 15:00 (3 + 12) and 11:00 PM would be 23:00 (11 + 12).
See the attached table for a quick reference to 12 Hour to 24 Hour conversion